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Description
How to Add Team Members
Owners and managers can add members to their team by going to My Account > Teams > Add Member. From this page, the owner or manager can add users to the team in two ways:
- Go to the team management page.
- Click the “View” button for your team.
- Click “Add Member” in the tabs at the top.
- Enter team member email and role, and click “Add Member” OR
- Copy the registration link and share it with your team members.
After steps 4 or 5 above, your team members will be able to register and get access to the course content. Members can then register themselves so that each user will have their own login account.
Logins cannot be shared. All team members using Qpractice must have a seat purchased for them.
Team owners can also designate one of the team members to function as a team manager who can invite and remove other team members, but team managers cannot perform billing-related tasks, such as purchasing additional seats or cancelling the team membership. You can also designate one of your team members to act as a manager. Team managers can add and remove other members but cannot access billing.
How to Change Members
- Go to the team management page.
- Click the “View” button for your team.
- Click “Remove” next to the team member’s name.
- Follow the normal process above to add/invite new members.
How to Add Team Seats
All team purchases are for a minimum of 5 member seats. To purchase seats for additional members, you would visit https://www.qpractice.com/my-account/teams/.
- Go to My Account > Teams > Team Settings.
- Click Add Seats.
- Change Seats and enter the new total seat count.
- Click Submit, and you will go to checkout for the additional seats for the remainder of the plan length.
Team Plan Renewals
Team plans, just like individual plans, automatically renew. If you do not wish for your plan to renew, you can cancel it after purchase. To cancel your subscription please visit: My Account -> Subscriptions -> View (on the subscription in question) -> Cancel.
If you cancel before your renewal date, your team’s access to Qpractice will remain active, and your subscription will show as “Pending Cancellation” until the next renewal date but will not renew. Then the cancellation will be final. You may reactivate your subscription by visiting your account and clicking “Resubscribe.”
We send reminders 30 days and again 2 days before your renewal, so the team OWNER should use an email they regularly check.
